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The work of the Organization should be well planned and have good management. It begins with the development of project management concepts. Above we considered the planning process in the hotels Courtyard Marriott's "Inns. There, the planning process was designed so that the distinctive features of service in hotels provide benefits for consumers in the chosen market segment. This requires special system to provide management information employees and organize their good work. Such systems include recruitment and training procedures, procedures for purchases of services, management information systems, property information system, reservation and registration system, system maintenance, system of quality control and production systems for the kitchen. In companies that provide quality service, well debugged operating system processes.
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