Road ragers in the skyBy Derek Brow

Road ragers in the sky
By Derek Brown
1. Airlines and their long-suffering customers are reporting a steep climb in air
rage incidents. Some incidents are apparently caused by problems which are familiar
to many regular travellers. One case reported from America stemmed from an
interminable delay in takeoff, when passengers were cooped up in their aircraft on the
tarmac for four hours, without food, drink or information. Mass unrest is less
common than individual misbehaviour, as in the case of the convict who recently
went crazy on a flight, attacked the crew and tried to open a door in mid-flight.
2. The psychology of air rage is a new area of study, and there are almost as
many explanations as examples. Most analysts of the phenomenon blame alcohol, but
many people now think that the airlines are at fault. To cut costs, they are cramming
ever more passengers into their aircraft, while reducing cabin crew, training and
quality of service, all of which increase passenger frustration. In addition, there is
increasing concern in the US about another cost-cutting exercise, which could
seriously harm passengers' health: cabin ventilation.
3. Modern aircraft are equipped with sophisticated air conditioning devices —
but running them at optimum capacity burns up valuable aviation fuel. Many
airlines routinely instruct their flight crews to run the systems on minimum settings.
Campaigners for improved air quality claim that this can lead to irritability and
disorientation.
In the US, the soaring number of passenger complaints across a wide range of
issues is reflected in a number of new Internet sites which criticise the airlines and
demand better service. One of the sites is demanding an air passengers' Bill of Rights.
4. Cabin and flight crews, who are in the front line of the battle against
disruptive and dangerous in-flight behaviour, have called for stiffer penalties against
the offenders. Management have also called for legislation - while denying that its
cost-cutting practices have contributed to the problem. But there are some signs, in
the US at least, that the airlines are at last attempting to respond to customer
dissatisfaction. Some major lines have announced concessions to the most frequent
7
complaint of all, and are removing seats to make more room for their customers

Результаты (английский) 1:

Road ragers in the skyBy Derek Brown1. Airlines and their long suffering customers are reporting a steep climb in airRage incidents. Some incidents are apparently caused by problems which are familiarto many regular travellers. One case reported from America stemmed from aninterminable delay in takeoff, when passengers were cooped up up in their aircraft on thetarmac for four hours, without food, drink or information. Mass unrest is lesscommon than individual misbehaviour, as in the case of the convict who recentlywent crazy on a flight, attacked the crew and tried to open a door in mid-flight.2. The psychology of air rage is a new area of study, and there are almost asmany explanations as examples. Most of the phenomenon will blame alcohol, butmany people now think that the airlines are at fault. To cut costs, they are crammingever more passengers into their aircraft, while reducing cabin crew training andquality of service, all of which increase passenger frustration. In addition, there isincreasing concern in the US about another cost-cutting exercise, which couldseriously harm passengers ' health: cabin ventilation.3. Modern aircraft are equipped with sophisticated air conditioning devices —but running them at optimum capacity burns up valuable aviation fuel. ManyAirlines routinely instruct their flight crews to run the systems on minimum settings.Campaigners for improved air quality claim that this can lead to irritability anddisorientation.In the US, the soaring number of passenger complaints across a wide range ofissues is reflected in a number of new Internet sites which criticise the airlines anddemand better service. One of the sites is demanding an air passengers' Bill of Rights.4. Cabin and flight crews, who are in the front line of the battle againstdisruptive and dangerous in-flight behaviour, have called for stiffer penalties againstthe offenders. Management have also called for legislation - while denying that itscost-cutting practices have contributed to the problem. But there are some signs, inthe US at least, that the airlines are at last attempting to respond to customerdissatisfaction. Some major lines have announced concessions to the most frequent 7complaint of all, and are removing seats to make more room for their customers

Результаты (английский) 2:

Ragers in the Road General Description by sky
By of Derek Brown
1. And a long Their Airlines' Suffering-the customers are reporting a Steep climb in air
the rage the Incidents. The Incidents are an Apparently Some Caused by Problems view are the which are familiar
to regular MANY Travellers. Reported a case from the One America stemmed from an
interminable delay is in takeoff, the when passengers cooped up up closeup Were in Their aircraft's on the
the tarmac for a four hours, without food, of drink or information. Of unrest is less See the Mass
common all Individual misbehaviour than, as with the in a case of the convict the recently named the who
Went crazy on a flight, Attacked the crew and the tried to the open a door in the mid-flight.
2. Psychology of air of The the rage is a new area of study, and there are by Almost as with
MANY Explanations as with the examples. Analysts of the Most Phenomenon blame alcohol, But
MANY people now! Just That of think the airlines are AT fault occurred. Costs cut is the To, for They are cramming
the ever more passengers Into Their aircraft's, 'while' Reducing cabin crew, training and
quality of service,, all of the which Increase passenger frustration. Addition with In, there is
Increasing sinking concern in the US about another cost-cutting exercise Other, the which Could
Seriously harm passengers' health: cabin ventilation.
3. Equipped aircraft's are the Modern Sophisticated with air conditioning devices directory -
But the running Them AT Optimum capacity Burns up closeup Valuable aviation fuel. Many
airlines routinely INSTRUCT Their flight Crews to the run the Systems on minimum settings.
Campaigners for improved version air quality Claim That the this CAN the lead to irritability and
Disorientation.
With In the US, the soaring number of passenger complaints across the a wide-range of
Issues is Reflected in a of new of Internet number sites criticise the which the airlines and
a demand better service,. One of the sites is demanding an air passengers' Bill of Rights.
4. Crews flight and the Cabin, the who are in the a front line of the battle Against
disruptive and dangerous in-flight Behaviour, have Called for stiffer penalties Against
the offenders. Also I have Called the Management for Legislation - That 'while' denying its'
cost-cutting practices have contributed to the problem. There are some But signs, in
the US AT Least, That the airlines are attempting to AT for last to the respond to customer
dissatisfaction. Some major lines have announced concessions to the most frequent
7
complaint of all, and are removing seats to make more room for their customers

Результаты (английский) 3:

road ragers in the skyby derek brown1. airlines and their long suffering customers are reporting a district accommodate in airrage incidents. some incidents are apparently caused by problems which are "to make regular travellers. one case reported from america stemmed from andelay in takeoff en notre presence, and the other is cooped up in their aircraft on thetarmac for four hours, without food, drink or information. the mass is in!common and individual misbehaviour, as in the case of the convict who recentlywent crazy on a flight, attacked the crew and tried to open a door in mid flight.2. the psychology of air rage is a new area of study, and there are almost asthe explanations as examples. most of the developed analysts from to.many people now think that the airlines are at fault. to cut costs, they are crammingever more into their other aircraft, while reducing else crew, training andquality of service, all of which increase passenger frustration. in addition, there isincreasing concern in the us about another cost cutting exercise, which couldseriously harm the other "health: else ventilation.3. modern aircraft are equipped with sophisticated air conditioning devices -but running them at optimum capacity burns up valuable aviation fuel. manyone of routinely instruct their flight crews to run the systems on minimum settings.Campaigners for improved air quality claim that this can lead to irritability anddisorientation.in the us, the soaring number of passenger complaints across a wide range ofissues is reflected in a number of new internet sites which the airlines and criticisedemand better service. one of the sites is demanding an air other "bill of rights.4. Cabin and flight crews, who are in the front line of the battle againstdisruptive and dangerous in flight behaviour, have called for stiffer penalties againstthe offenders. management have also called for legislation, while denying that itscost cutting practices have contributed to the problem. but there are some signs, inthe us at least, that the airlines are at last trying to respond to customerdissatisfaction. some major lines have announced concessions to the most frequent7complaint of all, and are removing seats to make more room for their customers