Здравствуйте! Я оплатила заказ, но

Здравствуйте! Я оплатила заказ, но он не был отправлен.
Но потом я прочитала, что "The following types of credit cards are currently unable to be accepted: charge cards, Visa and MasterCard debit card." в разделе Customer Service/Payments/ - Why did my payment by credit card fail?
Я оплачивала дебетовой картой. Возможно, из-за этого статус заказа не поменялся или деньги не приняли.
Можете ли Вы вернуть деньги мне на счёт?
Спасибо

Результаты (английский) 1:

Hello! I paid for the order, but it has not been sent.But then I read that "The following types of credit cards are currently unable to be accepted: charge cards, Visa and MasterCard debit card" in the section Customer Service/Payments/-Why did my payment by credit card fail?I paid by debit card. Perhaps because of this order status not changed or money is not accepted.Can you refund me the Bill?Thank you

Результаты (английский) 2:

Hello! I paid for the order, but he has not been sent.
But then I read that "The following types of credit cards are currently unable to be accepted: charge cards, Visa and MasterCard debit card." under Customer Service / Payments / - Why did my payment by credit card fail?
I paid debit card. Perhaps because of this, the order status is not changed or did not take the money.
Can you return the money to my account?
Thank you

Результаты (английский) 3:

hello! i paid for the job, but he was not sent. 'but then i read that "the following types of credit cards are currently unable to be accepted, charge cards, visa and mastercard debit card." the section customer service / payments / - why did my payment by credit card fail?
i was paid by debit card. perhaps because of this, the status of the order is not changed or money is not accepted. - can you get me the money in the account?
thank you