Результаты (
английский) 2:
[копия]Скопировано!
2. Use phrases. "Yes, sir" and "No, sir," "Yes, ma'am" and "No, ma'am," In today's culture, we completely ignore the formalities. If a person buys your product or service, it is still a step above you, regardless of age. As a buyer, your customer is the boss, and you - the subordinate. You are not on an equal footing, and the use of the phrase "yes, sir" and "No, sir," shows that you understand it.
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