4) это был мой пятый день на работе официанта (я поработал около двух недель, поэтому не стал включать эту работу в резюме). Я подошел к столику, за которым сидели клиенты, оформил заказ, принёс его им. Сумма заказа была на 250 гривен. Они рассчитались: 200, 50 и ещё 20. Я забрал чек с деньгами, отнёс бармену и пошел обслуживать других клиентов, так как мы подумали, что 20 гривен - это чаевые. Так как такой опыт уже был. Спустя 20 минут ко мне подошел мужчина, это был клиент, которого я обслуживал, начал угрожать мне, оскорблял матом, и называл вором. Он был очень злой. Я сразу понял к чему он ведёт. Я пытался его успокоить, объяснил ему, что не так понял его жест и вернул те 20 гривен. Из этого я сделал вывод, что всегда нужно приносить клиентам сдачу.
Результаты (
английский) 1:
[копия]Скопировано!
4) this was my fifth day at work the waiter (I worked for about two weeks, so not to include this work in the summary). I approached our table sat customers has made the order, brought him to them. Order sum was 250 UAH. They paid off: 200, 50 and 20. I took the receipt of money, labeled the bartender and went to serve other clients because we thought 20 grivnas-it's tip. Because this experience has already been. 20 minutes later I was approached by a man, it was the client, whom I served, began to threaten me, insulted obscenities, and called a thief. He was very angry. I knew immediately what he leads. I tried to calm him down, explained to him that I misunderstood his gesture and returned those 20 grivnas. From this I deduced that always need to bring clients to surrender.
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Результаты (
английский) 2:
[копия]Скопировано!
4) This was my fifth day at work waiter (I worked for about two weeks, so he did not include this work in the summary). I walked over to the table where sat the customers, has issued an order, brought it to them. Order amount was 250 hryvnia. They paid off: 200, 50, and even 20. I took the check with the money, carried the bartender and went to serve other clients, as we thought that 20 hryvnia - this tip. Since this experience has been. After 20 minutes, I was approached by a man, it was the client that I served, I began to threaten, insult mate, and called a thief. He was very angry. I knew immediately what it leads. I tried to calm him down, told him that he did not understand the gesture and returned those 20 hryvnia. From this I concluded that it is always necessary to bring customers change.
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Результаты (
английский) 3:
[копия]Скопировано!
4) it was my fifth day at work a (i had about two weeks, however did not include this work in the summary). i walked up to the table, behind which sat the customers, has made the order, brought it to them. the order was 250 grivnas. they called it: 200, 50, and 20 more. i took the money, took him and went to serve other customers, so we thought that the 20 grivnas - it's a tip. as this experience was. 20 minutes later, a man came up to me, it was the customer that i had started to threaten me, insulted language, and called me a thief. he was very angry. i immediately see where it leads. i tried to calm him down, telling him that don't understand his gesture and returned the 20 uah. from this, i concluded that you always need to bring customers back.
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