Я делала заказ в магазине, и его до

Я делала заказ в магазине, и его должны были отправить вашей почтой 18 июля. до сих пор она не пришла.
К сожалению, у меня нет никакой конкретной информации по номеру посылки, все что мне известно, это то что она была отправленная вашей почтой, и должна была прийти в Россию.
надеюсь вы сможете мне помочь, заранее благодарю.

Результаты (английский) 1:

I made an order in the store, and it had to send your post on July 18. still she did not come. Unfortunately, I don't have any specific information on the number of parcels, all I know is that she was sent to your email, and was supposed to come to Russia.I hope you can help me, thank you in advance.

Результаты (английский) 2:

I made ​​a purchase, and he had to send your mail on 18 July. still she did not come.
Unfortunately, I do not have any specific information on the number of sending, all I know is that she was sent to your mail, and had to come to Russia.
I hope you can help me, thank you in advance.

Результаты (английский) 3:

i did the job in the store, and it should have to send your mail on july 18. still she didn"t come.unfortunately, i have no specific information on a number of assumptions, all i know is that she was sent to your mail, and i had to come to russia.i hope you can help me, thank you.