Добрый день, прошу открыть спор с п

Добрый день, прошу открыть спор с продавцом. Товар заказан 31 января 2016 года, трек не отслеживается, нет информации по товару, товар не доставлен и не получен.

Результаты (английский) 1:

Good day, please open a dispute with the seller. Goods ordered January 31, 2016 year track is not tracked, there is information on the goods, the goods are not delivered and not received.

Результаты (английский) 2:

Hello, please open a dispute with the seller. Goods ordered January 31, 2016, the track is not monitored, there is no information on the goods, the goods are not delivered or received.

Результаты (английский) 3:

good day, please open a dispute with the seller. the goods ordered on 31 january 2016, the track is not monitored, no information on the goods, the goods delivered and received.