Я получила товар, но он не работает

Я получила товар, но он не работает. Лампочка загорается, но движения нет. Из видео видно, что игрушка не работает. Я хочу вернуть деньги.

Результаты (английский) 1:

I received the item, but it does not work. Bulb lights up, but there is no movement. From the video you can see that the toy does not work. I want the money back.

Результаты (английский) 2:

I received the goods, but it is not working. The lamp lights, but no movement. From the video shows that the toy is not running. I want to return the money.

Результаты (английский) 3:

i got the stuff, but it's not working. the light bulb goes on, but no traffic. from the video, it can be seen that the toy is not working. i want to return the money.