1. Работники службы приёма и размещ

1. Работники службы приёма и размещения должны бегло говорить на двух иностранных языках.
2. Работник службы приёма приветствует (welcome) гостей, регистрирует их и закрепляет за ними номера. Он не помогает гостю с багажом, но он должен помочь гостю заполнить бланк регистрации.
3. Консьержке часто приходится заниматься письмами? – Да, приходится отправлять по почте письма и бандероли. Часто ей приходится принимать сообщения для гостей.
4. Консьержка должна помогать гостям информацией по гостинице, городу и организовывать туристские услуги. Она должна быть очень квалифицированной (знающей), бегло говорить на многих языках и иметь общительный характер. Кроме того, она должна уметь пользоваться компьютером.
5. Главный человек в обеденном зале ресторана – это метрдотель. Он приветствует и рассаживает гостей. Затем подойдёт официант и принесёт меню. Он может порекомендовать блюда в меню. Официанты и официантки подают блюда, в то время как сомелье рекомендуют и подают напитки.
6. Главный человек на кухне – это шеф-повар. Повара и помощники – это команда на кухне.
7. Директорам ресторана приходится каждый день принимать решения о закупках и продажах.
8. Для гостей отеля управляющий отеля – это хозяин, который предлагает гостеприимство гостям отеля.
9. Для персонала гостиницы управляющий отеля – человек, который должен устанавливать политику гостиницы и контролировать её деятельность. Он проверяет, как различные отделы отеля выполняют свои функции. Часто ему приходится иметь лично дело с гостями. Он вынужден разбираться с их проблемами и жалобами.
10. В больших ресторанах существуют различные управленческие должности, например, управляющий по снабжению, управляющий по сбыту, управляющий производством, управляющий персоналом и другие. Все они подчиняются генеральному директору.
11. Управляющий ресторана отвечает за политику ресторана и его деятельность.

Результаты (английский) 1:

1. reception and accommodation of workers must speak fluent in two foreign languages.2. An employee receiving service welcomes the (welcome), registers them and assigns them rooms. It does not help the guest with their luggage, but it should help the visitor to fill out the registration form.3. Kons′eržke often have to deal with letters? -Yes, I have mailed letters and small packages. Often she has to accept messages for guests.4. Receptionist should assist guests with information on the hotel, the city and organize tourist services. It must be really qualified (knowledgeable), fluent in many languages and have a gregarious nature. In addition, it should be able to use a computer.5. The main person in the dining room is a maitre d '. It welcomes and rozsadzhuye guests. Then perfect waiter and bring menus. He can recommend the dishes on the menu. Waiters and waitresses serves, while the sommelier recommended and serves drinks.6. the main man in the kitchen is a chef. Cooks and helpers are a team in the kitchen.7. The directors of the restaurant every day to make decisions on procurement and sales.8. managing the hotel for hotel guests is the host who offers hospitality to guests.9. For staff of Hotels Hotel Manager-the person who should set policy and monitor its activities hotels. It examines how the various departments of the hotel to fulfil their functions. Often he had to personally deal with the guests. He is forced to deal with their concerns and complaints.10. In large restaurants there are a variety of management positions, for example, procurement Manager, Sales Manager, production manager, managing personnel and others. They all obey the Director-General.11. Restaurant Manager is responsible for the policies and operation of the restaurant.

Результаты (английский) 2:

1. Employees Reception and accommodation must be fluent in two foreign languages.
2. Employee Reception welcome (welcome) guest, register them and fixes them numbers. It does not help with your luggage, but it should help the visitor to fill in the registration form.
3. Concierge often have to deal with letters? - Yes, we have to send a letter in the mail and parcels. Often she has to take messages for guests.
4. The concierge should help guests information on the hotel, the city and organize tourist services. It must be very qualified (knowledgeable), fluent in many languages ​​and have a sociable character. In addition, it should be able to use the computer.
5. The key person in the dining room of the restaurant - a maitre d '. It welcomes visitors and transplants. Then the waiter will approach and bring the menu. He can recommend dishes from the menu. Waiters and waitresses serving, while the sommelier recommended and drinks.
6. The key person in the kitchen - is the chef. Cooks and helpers - a team in the kitchen.
7. Director of the restaurant have every day make decisions on purchases and sales.
8. Guests of the hotel manager - is the owner, who offers hospitality to guests.
9. For the hotel staff manager of the hotel - the man who should set policy and monitor its hotel operations. It checks how the various departments of the hotel perform their functions. Often he has to personally deal with the guests. He is forced to deal with their problems and complaints.
10. In great restaurants there are various managerial positions such as managing supply, sales manager, production manager, the manager and other staff. All of them are subject to the Director General.
11. Restaurant manager is responsible for the policy of the restaurant and its activities.

Результаты (английский) 3:

1. the service reception and placement must be fluent in two foreign languages.
2. employee service welcomes guests reception (welcome), registers and assigns them rooms. it doesn't help the guest with luggage.but he must help the guest to fill out a registration form.
3. widow often have to deal with the letters? - yeah, must send mail a letter and parcel post. often she has to accept messages for guests.
4.the information should help the guests to the hotel to the city and tourism services. she must be very skilled (scientific), fluent in many languages and be sociable nature.in addition, it should be able to use a computer.
5. the people in the dining hall of the restaurant is the maitre d '. he welcomed the guests and рассаживает. then comes the waiter and bring the menu.he can recommend dishes on the menu. waiters and waitresses serve dishes, while the sommeliers recommend and serve drinks.
6. the man in the kitchen is a chef. the cook and the assistant is a team in the kitchen.
7.the directors of the restaurant has every day to make decisions on the purchase and sale.
8. for the guests of the hotel manager is the boss, which offers hospitality guests.
9.for the staff of the hotel manager is the person who should establish policies and control the operation. he examines how various departments and perform their duties.he often had to personally deal with guests. he had to deal with problems and complaints. "10. in big restaurants there are various management positions, such as for example, the logistics managermanager, marketing manager, production manager, staff and others. they are subject to the director general. "11. restaurant restaurant manager is responsible for the policies and activities.