Уважаемый продавец!Прошло больше 15

Уважаемый продавец!
Прошло больше 15 дней с момента аннулирования заказа и начала возврата денежных средств. Но до сих пор на карту деньги не возвращены. Подскажите, пожалуйста, когда будут возвращены деньги?

Результаты (английский) 1:

Dear seller!It took more than 15 days from the date of cancellation and the beginning of a refund. But so far the money at stake is not returned. Tell me please, when will return money?

Результаты (английский) 2:

Dear seller!
It was more than 15 days from the date of cancellation and early repayment of funds. But until now, the card money is not returned. Tell me, please, when the money will be returned?

Результаты (английский) 3:

dear seller!
was more than 15 days from the date of the cancellation and refund. but still on the card the money is not returned. tell me, please, when will the money?