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английский) 2:
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In the seventies, Kenneth Thomas and Ralph Kilmann identified five typical reactions to the conflict:
1. Rivalry: man seeks to meet their needs at the expense of another. ( "There are two opinions: mine and wrong").
2. Compromise: A man seeks to reach an agreement as soon as possible, but each side has to sacrifice something. ( "Get together in the middle").
3. Care: one avoids involvement in the conflict. ( "I do not care")
4. Assignment: man meets the needs of the other, but scored on his own. ( "Let's live together")
5. Collaboration: The person seeks to take into account the views of all parties to the conflict and find a solution in which all will benefit, focusing on solving the problem rather than on the process of the conflict itself. ( "I think so and so, do not you? Let's look at the facts.")
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