1. Работа с клиентами по телефону-

1. Работа с клиентами по телефону
- исходящие звонки - ориентированы на действующую клиентскую базу
(предоставление клиенту информации о его грузах находящихся в пути либо о прибытии груза)
- входящие звонки - ориентированы на прирост клиентской базы
(информирование потенциальных клиентов об услугах оказываемых компанией АВТОТРЕЙДИНГ)
2. Оформление документации
- оформление накладных для клиентов сдавших свой груз для перевозки
- оформление накладных (разрешения) для клиентов получающих свой груз
3. Создание бухгалтерских документов
- выписать счет, счет-фактуру, акт выполненных работ, накладную, акт сверки
- предоставление клиенту бухгалтерских документов
4. Контроль документооборота и взаиморасчетов (задолженности)

Результаты (английский) 1:

1. working with clients on the phone
-outgoing calls-focused on the existing client base
(providing the client with information about its goods in transit or on arrival of the cargo)
-incoming calls-focused on the growth of the client base
(informing potential clients about the services provided by the company AUTOTRADING)
2.
Documentationmaking overhead for clients-candidates in their cargo for carriage making overhead
(permissions) for clients receiving his load
3. Create accounting documents
-invoice, invoice, acceptance certificate, invoice verification report
-
4 accounting records to the client. Control flow and payments (debt)

Результаты (английский) 2:

1. Working with customers on the phone
- outgoing calls - action-oriented customer base
(providing the client information about its cargo in transit or on-arrival)
- Incoming calls - oriented growth of client base
(informing potential customers about the services provided by the company Autotrading)
2. Paperwork
- overhead clearance for customers who have passed their cargo for transportation
- overhead clearance (permission) for clients receiving his load
3. Creation of accounting documents
- to invoice, invoice, certificate of completion, delivery note, the act of reconciliation
- providing the client accounting documents
4. Document control and settlement (debt)

Результаты (английский) 3:

1. Working with customers on the telephone
- outbound calls - are focused on existing customer base
(providing a customer information on its cargo in the path or on the arrival of the goods)
- Incoming Calls - are focused on growth in client base
(informing potential customers about the services provided by АВТОТРЕЙДИНГ)
2. Documentation
- The overhead for customers who passed their goods for carriage
- the overhead (authorization) for customers who receive their weight
3. The accounting documents
- issue an invoice, the invoice,An act performed works, doubler, act matching
- providing a customer accounting documents
4. Document control and charge back (debt)