Уважаемые Господа! В ходе эксплуата

Уважаемые Господа! В ходе эксплуатации LRP и SRP на месторождениях в АО "Каражанбасмунай", при аварийной пропадании электропитания или ручного отключения общей питании САУ , Заказчиком обнаружено на обоих оборудовании следующие неисправности очевидно связанные с определенным программным обеспечением . После аварийного перезапуска не сохраняются нижеследующие суточные замеры:
по SRP:
На LRP установлена 311 версия, а на SRP установлена 330 версия прошивки. На прежних версиях SRP 254, LRP 257 такой проблемы нет. В связи с чем, просим Вас срочно исследовать отчеты предоставленные нами по SRP и LRР для решения проблемы на скважинах, а также для официального ответа Заказчику.

Результаты (английский) 1:

Dear Sirs! During the operation of the LRP and the SRP in karazhanbasmunai JSC, in case of emergency the stepper motor or manual disconnection common nutrition Sau, the customer found on both of the following equipment failure is associated with a particular frontend. After emergency restart the following daily measurements are not preserved: the SRP: The LRP is set 311 version, and the SRP 330 installed firmware version. On earlier versions of SRP 254 257 LRP, this is not a problem. Therefore, we ask you to urgently investigate the reports provided to us by the SRP and LRR for Wells, as well as a formal response to the customer.

Результаты (английский) 2:

Dear Sirs! During the operation of SRP and LRP on deposits in JSC "Karazhanbasmunay" when a power outage or emergency manual override general nutrition SAU, customers found the following on both hardware fault obviously associated with a specific software. After an emergency restart is not saved following diurnal measurements:
on SRP:
On LRP installed version 311 and 330 on the SRP installed firmware version. On previous versions of SRP 254, LRP 257 no such problem. In this connection, we ask you to urgently investigate the reports we provide to SRP and LRR to solve the problem at the wells, as well as an official response to the Customer.

Результаты (английский) 3:

Dear colleagues! In the course of operation LRP and SRP in the fields on the Company's Gdrs are listed on", in the event of an alarm by interrupting power supply or the manual shut-off the power saw ,Customer is detected on both equipment the following faults clearly associated with a specific software. After an emergency restart are not stored the following daily subsistence allowance measurements:
the SRP:
The LRP is installed 311 version, and the SRP is installed 330 firmware version. The previous versions SRP 254, LRP 257 no such issue. In connection with the,We kindly ask you to urgently investigate reports supplied by us for SRP and LRР for solution to the problem on the wells, as well as for an official response to customer.