Добрый вечер!У меня есть два заказа

Добрый вечер!
У меня есть два заказа:70520798172638 и 71057803012638.
Я Их оплатила и потом отказалась от них.
Два дня назад пришла выписка из банка. Возврата денежных средств не было, хотя прошло более 20 дней после отмены заказа. Прошу Вашей помощи в данной ситуации.

Результаты (английский) 1:

Good evening!I have two orders: 70520798172638 and 71,057,803,012,638.I paid and then abandoned them.Two days ago came the bank statement. Refund, although it has been more than 20 days after the cancellation. Asking for your help in this situation.

Результаты (английский) 2:

Good evening,
I have two orders: 70520798172638 and 71057803012638.
I pay them and then abandon them.
Two days ago came a bank statement. Refunds were not, although it was more than 20 days after the cancellation. I ask your help in this situation.

Результаты (английский) 3:

good evening! "i have two orders: 70520798172638 and 71057803012638.
i paid for and then discarded them." two days ago, came in a statement from the bank. a refund was not, although it has been more than 20 days after the cancellation of the order.ask your help in this situation.