Результаты (
французский) 2:
[копия]Скопировано!
The knowledge Management is very useful in service to the customer, knows about the Management of customer's demand effectively. The techniques for exceeding customers ' expectations help me to deal with the customer's demand. The concept of Customer Satisfaction & Customer Loyalty is the guideline to the assessment of customer Satisfaction and loyalty. This technique for enhancing customers are satisfied with the service and returning to use the service again. And, I learned about adding interest promotions to attract new customers, knowing the character of a hotel, and can take This knowledge to manage following the method of Management for each type of hotel.
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