Уважаемый продавец!Я сделала в ваше

Уважаемый продавец!
Я сделала в вашем магазине заказ.

Мой номер заказа:70520798172638
Статус:Завершено
Напоминание:Покупатель отменил заказ.

Nov.11 2015 / Ожидается возмещение
Nov.12 2015 / Обработка возмещения
Возмещение до сих пор не произведено.

Уважаемый продавец!
Прошло больше 15 дней с момента аннулирования заказа и начала возврата денежных средств. Но до сих пор на карту деньги не возвращены. Подскажите, пожалуйста, когда будут возвращены деньги?

Результаты (английский) 1:

Dear seller!I made your grocery order.My order number: 70520798172638Status: CompletedReminder: Buyer cancelled the order.Nov. 11 2015/Expected compensationNov. 12/2015 reimbursement ProcessingCompensation not yet produced.Dear seller!It took more than 15 days from the date of cancellation and the beginning of a refund. But so far the money at stake is not returned. Tell me please, when will return money?

Результаты (английский) 2:

Dear seller!
I made ​​in your shop order. My room canceled the order. Nov.11 2015 / recoverable Nov.12 2015 / processing of compensation Compensation has not yet been made. Dear seller! It was more than 15 days from the date of cancellation and early repayment of funds. But until now, the card money is not returned. Tell me, please, when the money will be returned?

Результаты (английский) 3:

dear seller!
i did in your store order.

my order number: 70520798172638
status: completed
reminder: the buyer cancelled them.

Nov.11 2015 / expected reimbursement
Nov.12 2015 / recovery processing.compensation has not yet produced.

the seller!
was more than 15 days from the date of the cancellation and refund. but still on the card the money is not returned. tell me, please,when will the money?