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The process of ensuring competitiveness in the area of services related to the need for harmonization of links quality management systems of goods (services) at the country level economic entities of the services sector withAnd competition policy at the federal and regional levels.However, it is important to bear in mind that the modern facilities of the services sector, are complex organizations, the success of which depended on the efforts of all employees, aimed at the achievement of a common goal.In this regard, a significant influence on the overall efficiency of the work of providing the structure interactions, and to take into account this structure can only be approaching the issues from the perspective of a holistic system approach.Currently, the enterprise competitiveness and its ability to stay firm in the market for goods and services, mainly,Depends on the business susceptibility his staff to the slightest changes in consumer preferences and their ability to meet these needs in a timely manner. However, it must be remembered,That vector to ensure competitiveness is increasingly being shifted to the side to improve efficiency in the use intelligent enterprise resources,Able to deal with not only issues related to the improvement of the quality or reduce costs and prices.No less important is the organization and successful struggle for markets with a significant increase in the use non-price factors (design and packaging, policy of "spin-up" brand, image,Business reputation, etc. ) (15). Ensure competitiveness economic entities, as well as element management system development of the services sector,Is to meet the specific needs of the society in the goods and services. In the services sector, especially those with high dynamism,Virtually the only and real direction for enterprise competitiveness is a release competitive goods and the provision of competitive services.The strategic success of the business scope of services depends on the possession a long-lasting and sustainable competitive advantage.Competitive advantage is determined by the duration of business to maintain and ensure its protection from the possible play competitors.Sustainable competitive advantage is influenced by three factors: a source of advantage.Number of sources benefits from an enterprise and opportunities for businesses to find new sources competitive advantage.
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