Добрый вечер!У меня есть два заказа

Добрый вечер!
У меня есть два заказа:70520798172638 и 71057803012638.
Я Их оплатила и потом отказалась от них.
Два дня назад пришла выписка из банка. Возврата денежных средств не было, хотя прошло более 20 дней после отмены заказа. Прошу Вашей помощи в данной ситуации.

Результаты (английский) 2:

Good evening,
I have two orders: 70520798172638 and 71057803012638.
I pay them and then abandon them.
Two days ago came a bank statement. Refunds were not, although it was more than 20 days after the cancellation. I ask your help in this situation.

Результаты (английский) 3:

good evening! "i have two orders: 70520798172638 and 71057803012638.
i paid for and then discarded them." two days ago, came in a statement from the bank. a refund was not, although it has been more than 20 days after the cancellation of the order.ask your help in this situation.