Сегодня большое внимание уделяется

Сегодня большое внимание уделяется сервису обслуживания клиентов. Проводится множество тренингов и обучающих программ для улучшения уровня обслуживания. Но не смотря на это у клиентов есть поводы для недовольства.
Во первых клиентов раздражает навязчивое поведение менеджеров, которые постоянно лезут с своими советами и предложениями. Ты даже не хочешь ничего покупать, а они тебе уже навязали много ненужных вещей, не спросив хочешь ли ты этого.
Во вторых многие продавцы и менеджеры не умеют правильно разговаривать с клиентами. Они говорят грубо и даже могут нахамить, в ответ на простые вопросы.
И последнее – если клиент хочет узнать что то или заказать товар удаленно – он может позвонить на горячую линию. Но это тоже может быть проблемой. Часто в компаниях мало времени и людских ресурсов уделяют этому сервису. Клиенты не могут дозвониться, тратят на звонок много времени и в итоге выбирают другую компанию.
Компаниям нужно улучшать свои сервисы по обслуживанию клиентов, нанимать специалистов для анализа ситуаций и проведения тренингов.

Результаты (английский) 1:

Today, much attention is paid to the service of customer service. There are many training and educational programs to improve service levels. But despite this, clients have grounds for discontent.First customers irritating obsessive behavior of managers who consistently climb with your tips and suggestions. You don't even want to buy anything, and you have already imposed a lot of unnecessary things, asking do you want this. Secondly, many salespeople and managers do not know how to talk to customers. They say rude and even can nahamit′, in response to simple questions.And most-if the customer wants to know something, or order the product remotely-he can call the hot line. But this too can be a problem. Often companies little time and human resources paying for this service. Clients cannot reach, spend a lot of time and call in the end choose another company.Companies need to improve their customer care services employ professionals to analyze situations and conducting trainings.

Результаты (английский) 2:

Today, much attention is paid to customer service. It hosts many workshops and training programs to improve the level of service. But in spite of this, customers have grievances.
First customers annoying obsessive behavior managers who constantly climb with his advice and suggestions. You do not want to buy anything, and they've already imposed a lot of unnecessary things without asking whether you want this.
Secondly, many sellers and managers do not know how to talk properly with the customers. They talk tough and can even Naham, in response to a simple question.
And finally - if a client wants to know something, or order the product remotely - he can call the hotline. But it can also be a problem. Often companies little time and human resources are paying for this service. Clients can not get through, spend a lot of time on call, and eventually choose another company.
Companies need to improve their services for customer service, hiring experts to analyze situations and trainings.

Результаты (английский) 3:

Today the focus is on service customer service. There are many training courses and training programs to improve service levels. But it is not looking at the customers have grounds for discontent.
In the first place customers annoyed workout behavior managers, who are constantly nude with their tips and suggestions. You do not even want to do anything to buy, and they are you have already imposed many unnecessary things,Not asking what do you want to see if you have this.
Secondly many sellers and managers do not know how properly to talk with customers. They are blatantly and can even нахамить, in response to the simple questions.
And the last - if a customer wants to know that he or order a product remotely - he can call on a hot line. But this also can be a challenge. Often in companies there is little time and human resources has placed on this service.Customers may not reach you, spend a lot of time on the phone and in the end choose another company.
companies need to improve their services to the customer service,Hire professionals to analyze the situation and training.